May 15, 2017:

Pasty with Samsung laptop. Orange shirt accentuating his pallor. He has that gray skin of lifelong smokers prematurely aged. Hair plastered with jell.

"What's a 'siri'?" Scoffing dad, displaying ignorance along with disrespect. Pre-teen daughter looks mortified. She lives with that arrogance every day.

Elderly senior with cane and hearing aids is very gracious to the gate crew who've helped him with a seat change. "Thank you very much," he drawls, traces of South Carolina in the accent. Very very gracious.